755bd Privacy Policy

755bd ("755bd", "we", "us", "our") is the operator of the online betting and casino platform accessible at https://755bd.io and its associated mobile-optimised versions (collectively, the "Platform"). We are committed to protecting and respecting the privacy of every individual who registers, visits, or interacts with the Platform.

This Privacy Policy ("Policy") explains in clear, straightforward English what personal data we collect from you, why we collect it, how we process and protect it, how long we retain it, and the rights you have in relation to your personal data. This Policy applies to all current and former 755bd account holders as well as to visitors who browse the Platform without registering an account.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. Where there is a conflict between this Policy and the Terms & Conditions in respect of a data-related matter, this Policy shall prevail.

755bd collects personal data in several categories depending on your level of interaction with the Platform. The categories of personal data we collect are as follows:

We do not collect special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) unless you voluntarily disclose such information in the course of a support interaction or a responsible gaming self-assessment. Such disclosures are processed solely for the purpose for which they were provided.

755bd collects personal data through the following methods and sources:

• Direct interactions: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey, or submit a complaint.
• Automated technologies: Technical and usage data collected automatically when you browse or interact with the Platform, via cookies, server logs, pixel tags, and similar tracking technologies (see Section 7 for full cookie details).
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you make deposits or withdrawals. This data is limited to transaction reference numbers, amounts, and confirmation statuses — 755bd does not receive or store your full payment account credentials directly from these providers.
• Identity verification services: Where 755bd uses a third-party identity verification service to assist with KYC checks, that service may return a verification result and associated confidence score to 755bd. The underlying document images are processed by the verification service subject to their own privacy policy.
• Fraud prevention partners: Device fingerprint data and risk scores from fraud prevention technology providers, used solely to detect and prevent fraudulent activity on the Platform.
• Publicly available sources: In certain circumstances, such as investigating a dispute or verifying account information, 755bd may cross-reference data against publicly available records (e.g., electoral roll data, public court records).

755bd processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are set out below:

• Account registration and management: To create and maintain your 755bd account, verify your identity, manage your account preferences, and communicate important account-related information to you.
• Transaction processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records.
• KYC and age verification: To verify that you meet the minimum age requirement of 21 years and to comply with our obligations relating to responsible gaming and fraud prevention.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain a record of support interactions for quality assurance purposes.
• Fraud and money laundering prevention: To monitor account activity for suspicious patterns, detect and prevent fraud, enforce our Terms & Conditions, and comply with anti-money laundering obligations.
• Responsible gaming: To monitor your gambling behaviour for signs of problem gambling, administer responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), and contact you where we identify a potential concern.
• Service improvement: To analyse usage patterns and technical performance data to improve the quality, reliability, and user experience of the Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and news about 755bd — but only where you have opted in to receive such communications. You may opt out at any time by contacting support.
• Legal compliance: To comply with applicable laws, respond to lawful requests from competent authorities, and defend or enforce legal claims.

755bd processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing is necessary to fulfil our contractual obligations to you as described in the Terms & Conditions — including account registration, transaction processing, and customer support.
• Legal obligation: Processing is required for 755bd to comply with applicable legal obligations, including KYC requirements, age verification, and anti-money laundering regulations.
• Legitimate interests: Processing is necessary for 755bd's legitimate business interests, including fraud detection, security monitoring, service improvement, and responsible gaming compliance — provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact [email protected].

755bd does not sell, rent, or trade your personal data. We may share your data with carefully selected third parties only in the following circumstances and for the following purposes:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and data security standards.
• Identity verification providers: Third-party KYC and identity verification services receive identity document images and personal details solely for the purpose of verifying your identity in connection with your 755bd account.
• Fraud prevention and security services: Technical data including IP addresses, device fingerprints, and behavioural signals may be shared with fraud prevention technology providers. These providers are contractually bound to use this data only for the fraud prevention services they supply to 755bd.
• Technology infrastructure providers: Cloud hosting, database, and IT infrastructure providers who store and process Platform data on 755bd's behalf. All such providers are bound by data processing agreements that impose equivalent data security and confidentiality obligations.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of 755bd, our players, or the public.
• Professional advisers: Legal counsel, auditors, and compliance consultants who require access to data in the course of providing professional services to 755bd, subject to strict confidentiality obligations.

In all cases where we share data with third parties, we apply appropriate contractual safeguards to ensure your data is handled with the same standard of care required by this Policy.

755bd uses cookies and similar tracking technologies to operate the Platform effectively, improve your experience, and maintain the security of your account. A cookie is a small text file placed on your device by the Platform when you visit.

755bd does not deploy third-party advertising or retargeting cookies. You will not see 755bd display advertisements following you around other websites as a result of cookies placed by our Platform.

You can control cookie settings through your browser preferences. Please note that disabling essential cookies will impair the functionality of the Platform, including the ability to log in to your account. Disabling functional or analytics cookies will not affect your ability to use the core features of the Platform.

755bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status plus a minimum of five years following account closure, to meet financial record-keeping and anti-money laundering obligations.
• KYC and identity documents: Retained for a minimum of five years from the date of verification, in accordance with applicable financial regulations. Physical document images are deleted as soon as the verification process is complete and the result has been recorded.
• Transaction records: All deposit and withdrawal records are retained for a minimum of five years from the date of the transaction.
• Support communications: Records of support chat conversations and email correspondence are retained for three years from the date of the interaction.
• Technical and usage data: Server logs and usage analytics data are retained for up to 13 months, after which they are automatically purged or anonymised.
• Marketing consent records: Records of your consent to receive marketing communications are retained until you withdraw consent, plus one year thereafter as evidence of the consent given.

Upon the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised such that it can no longer be associated with any individual. Anonymised, aggregated data (which cannot be used to identify you) may be retained indefinitely for statistical analysis and service improvement purposes.

755bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• Transport layer security: All data transmitted between your device and the 755bd Platform is encrypted using TLS 1.2 or higher (256-bit SSL encryption). The Platform is accessible only over HTTPS; HTTP connections are automatically redirected to HTTPS.
• Password security: Account passwords are never stored in plain text. 755bd uses a strong adaptive hashing algorithm (bcrypt) to store password credentials. 755bd staff cannot read your password — only you know it.
• Access controls: Access to personal data held by 755bd is restricted on a strict need-to-know basis. Employees and contractors are granted access only to the data categories required to perform their specific role. All access is logged and subject to regular audit.
• Infrastructure security: 755bd's Platform infrastructure is hosted on secure cloud environments with multi-layer firewall protection, intrusion detection systems, and regular security patching.
• Fraud monitoring: Real-time fraud detection systems monitor account activity and flag unusual patterns for immediate investigation by our security team.
• Incident response: In the event of a personal data breach, 755bd has an established incident response procedure to contain the breach, assess its scope, and notify affected individuals and relevant authorities as required by applicable law.

While 755bd applies robust security measures, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by maintaining a strong, unique password, not sharing your credentials with anyone, and notifying us immediately if you suspect unauthorised access to your account.

As a 755bd player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact [email protected] with your account username and a clear description of your request. We will respond within 30 days of receiving a verifiable request.

• Right of access: You have the right to request a copy of the personal data we hold about you. 755bd will provide a data subject access response within 30 days. For complex or voluminous requests, this period may be extended by a further 30 days with notice.
• Right to rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Some data elements (such as your legal name and date of birth) can only be corrected through the KYC document verification process.
• Right to erasure: You may request the deletion of your personal data. This right is subject to certain limitations — we are legally obligated to retain financial transaction records and KYC data for the periods described in Section 8. Data that is required to be retained for legal purposes cannot be erased before the applicable retention period expires.
• Right to restrict processing: In certain circumstances, you may request that we temporarily restrict the processing of your data — for example, while you contest the accuracy of the data we hold.
• Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used, machine-readable format, and to have that data transmitted to another service provider where technically feasible.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests. You also have an unconditional right to object to direct marketing at any time.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

The 755bd Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the 755bd registration and KYC process, and accounts found to belong to persons under 21 will be closed immediately with all associated data deleted (subject to any applicable legal retention obligations).

If you are a parent or guardian and believe that your child has registered on the 755bd Platform and provided personal data without your knowledge, please contact us immediately at [email protected]. We will take prompt action to investigate and, if confirmed, close the account and delete the associated data.

755bd operates primarily to serve players located in Bangladesh. In the course of delivering the Platform and its associated services, your personal data may be processed by infrastructure providers, technology partners, or identity verification services whose servers are located outside Bangladesh.

Where personal data is transferred to a jurisdiction outside Bangladesh, 755bd takes appropriate steps to ensure that such transfers are subject to contractual safeguards that provide a standard of data protection equivalent to the protections described in this Policy. These steps include the use of standard contractual clauses, data processing agreements, and vendor security assessments.

755bd will not transfer your personal data internationally for any purpose other than those described in this Policy, and will not permit international recipients to use your data for any purpose beyond the specific services they provide to 755bd.

755bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the evolution of the Platform and its services. When we make a material change to this Policy, we will update the effective date displayed at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification.

Material changes — such as a new category of data being collected, a new purpose for processing, or a new category of third-party recipient — will be communicated with a minimum of 14 days' advance notice before taking effect. Non-material changes (such as typographical corrections or clarifications that do not alter the substance of the Policy) may take effect immediately upon publication.

Your continued use of the Platform following the effective date of any amended Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with the amended Policy, you must cease using the Platform and may request closure of your account by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact the 755bd support team through one of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the Platform
• Email Support Hours: 08:00–02:00 Bangladesh Standard Time (BST, UTC+6)

When submitting a data subject request, please include your registered account username, a clear description of the right you wish to exercise, and any relevant supporting information. This will help us verify your identity and process your request as efficiently as possible. We aim to acknowledge all data subject requests within 5 business days and to respond fully within 30 days.

For formal written complaints regarding 755bd's data processing practices that have not been resolved through the standard support process, please submit your complaint in writing to [email protected] with the subject line "Formal Privacy Complaint". 755bd will investigate all formal complaints and provide a written response within 20 business days of receipt.